Simply put, we’ll take care of the basics! Before you make a purchase, we’ll send out an estimator to measure your home and determine how much product you’ll need. This helps minimize waste in addition to cutting costs for you. Once your installation has been scheduled, you’ll have a chance to speak to your installer to get on the same page about what he or she will be responsible for, as well as a schedule that works for both of you. Note that our team will likely need the use of electrical outlets to power their tools while in your workspace.
If necessary, our team will move your furniture. However, you’ll be responsible for moving smaller items such as lamps, electronics, décor & wall hangings, as well as the contents of any drawers, cabinets or closets. Larger, oversized items (think pianos or grandfather clocks) may not be within our realm of capability, so be sure to let us know about any unusual objects you have in your space. We can arrange for a third party to help move these if necessary.
We can remove & dispose of your existing carpet or flooring. In doing so, we’ll remove any moulding or trim from the room’s perimeter and prep your subflooring so that it’s clean & level for installation. Note that you may need to repair, replace or repaint your moulding or trim if it gets damaged during removal – our team will be as careful as possible, but these elements are often fragile and we cannot be held responsible if they’re damaged.
Your installer may also need to remove doors to complete your installation, especially if your new carpet is on the thicker side. If your new pile height is too high for your existing doors to clear after installation, we may recommend that you have your doors trimmed or cut down before replacing them to prevent damage to your new carpet.
Some other tips to keep in mind:
- Please make sure an adult member of your household is home at your scheduled installation time.
- Keep children or pets away from the workspace to prevent injury.
- Report any post-installation issues as soon as possible so we can return to fix them if needed
- You may notice a lingering odor for a few days post-installation, which can be minimized by circulating air through your space
- You may notice some shedding. This is normal, and may require a few days’ worth of vacuuming to fully clean up.
Still have questions about installation? Contact us today at our Chestertown, MD showrooms! We serve communities throughout Maryland’s Eastern Shore region, with an expert staff on hand at our store to help guide you through the process of installing new carpeting.